Frequently Asked Questions
We provide a full range of diagnostic services including blood tests (CBC, lipid profile, glucose, liver and kidney panels), molecular tests (PCR), microbiology, urine and stool analysis, histopathology, and specialized panels as requested by physicians.
Fasting requirements depend on the test: many lipid and fasting glucose tests require 8–12 hours of fasting, while HbA1c and most routine CBCs do not. Always follow the specific instructions given with your appointment or by your referring doctor.
Yes, we offer home sample collection for many routine blood and urine tests within our service area. Book a slot by calling the lab or using our appointment system; please have ID and any requisition forms ready for the phlebotomist.
Turnaround times vary by test: many routine blood tests are available the same day or within 24 hours, while specialized or molecular tests may take longer. Results can be collected in person, sent via secure email, or accessed through our patient portal if available.
Bring a photo ID, the doctor’s requisition or prescription, a list of current medications, and any insurance or payment information. If you are fasting, bring a small snack for after the draw and stay hydrated with water.
We accept major insurance plans and offer self‑pay options; coverage depends on your policy and the tests ordered. For clarity on billing or pre‑authorization, contact our billing team before your visit so we can guide you on expected costs and documentation.